Revenue is up, but cash is not
Shopify looks healthy while your bank balance tells a very different story.
If Shopify, QuickBooks and your bank all show different numbers, I trace the gaps, identify duplicate sales, reconcile payouts, fees and refunds, and give you financials you can actually trust.
When orders, payouts, refunds, fees and taxes move through different systems, a small setup issue can quietly turn into unreliable revenue, profit and account balances.
Shopify looks healthy while your bank balance tells a very different story.
The Shopify payout, bank deposit and QuickBooks entry all show different amounts.
You are not sure whether an app, connector or manual entry recorded the same sale twice.
Processing fees, discounts, refunds, gift cards or sales tax may be sitting in the wrong accounts.
Accounts Receivable, Undeposited Funds or a clearing account keeps carrying an unexplained balance.
Your CPA asks what happened, but the reports do not give you a confident answer.
Sales are not the same as profit. Payment fees, refunds, discounts, shipping, advertising, inventory costs and sales tax all affect what your business actually keeps. You do not need another report full of numbers. You need Shopify, QuickBooks and your bank to tell the same financial story.
The QuickBooks Health Check is for e-commerce owners who know something feels wrong, but need a clear diagnosis before deciding what to fix.
Is my income duplicated? Are Shopify payouts complete? Are fees, refunds and sales tax recorded correctly? Can I trust my profit?
A plain-English explanation of what looks wrong, where the risk sits and why it matters.
A focused check of how Shopify payouts, bank deposits and QuickBooks activity connect.
A review of the P&L areas most likely to be distorted by sales, refunds, fees or mapping issues.
Prioritized next steps, so you know what needs attention now and what can wait.
The Health Check identifies and documents the issues. Any cleanup work is scoped separately after the findings are reviewed.
Answer five practical questions to see whether your current workflow shows warning signs worth reviewing.
This is a general screening tool, not an accounting opinion or formal diagnosis.For owners who know something is wrong but do not yet know where the problem begins.
For businesses with historical duplicates, open balances, incorrect mappings or unreliable reports.
For owners who want Shopify payouts, fees, refunds, bank activity and QuickBooks aligned every month.
I review how Shopify activity is configured to reach QuickBooks, because customer settings, refunds, product mapping and deposit accounts can directly affect the financial reports.
Every project begins by understanding how sales, payments, refunds, fees and deposits move through your systems, then documenting what needs to change.
Overlapping sync workflows created duplicate sales activity, old open invoices and balances that no longer told a reliable story.
Orders, payments, refunds, Accounts Receivable, clearing accounts, sales tax and connector settings.
Duplicate activity was identified, open invoices were resolved and historical activity was separated from the correct future workflow.
Online orders, draft orders and refunds were not reaching QuickBooks with consistent tax treatment.
Tax codes, product settings, refunds, payout posting, item mapping and the Shopify to QuickBooks workflow.
The client received a documented diagnosis, specific examples and a prioritized correction plan.
Sales totals in the operating system and QuickBooks did not agree, making monthly reporting difficult to trust.
Transaction-level exports, credits, refunds, timing differences, missing entries and duplicate activity.
A repeatable review grouped every difference by type and preserved the supporting evidence for verification.
“Had a great experience, everything is very detailed and now onto the next step!”
“Two great experiences! I highly recommend!”
“Best bookkeeper alive.”
“The Health Check breaks everything into bite-size tasks with pre-built Notion views and straight ‘Fix next’ notes. I matched Orders vs Payouts, mapped processor fees correctly, did a quick sales-tax sanity check, and finished with a clean Profit snapshot (mini KPI view). I uncovered a fee gap I wasn’t tracking and set a 20 minute weekly close. Definitely beginner friendly but precise.”
I am a certified QuickBooks Online ProAdvisor specializing in bookkeeping and cleanup for Shopify and e-commerce businesses. I combine detailed financial review with clear, practical communication, so you understand what was found, why it matters and what should happen next.
I work remotely with international clients and keep important findings documented through organized email and chat communication.
E-commerce bookkeeping is about understanding how orders, payments, refunds, fees, taxes and payouts move between systems.
The goal is to confirm the problem and scope first, then request only the information needed for the agreed work.
Yes. The QuickBooks Health Check is designed to identify the main issues and determine the correct scope before any cleanup begins.
In many cases, yes. I first identify how the duplicate activity was created, confirm which transactions are valid and prepare a documented correction plan.
Yes. I review how orders, payments, refunds, taxes and payouts are mapped between Shopify and QuickBooks.
No. I provide bookkeeping cleanup, reconciliation and financial reporting. Your cleaned financials can then be provided to your CPA or tax professional.
No. We first confirm the scope and required reports. Access is requested only when it is necessary for the agreed work.
Tell me what does not match, what you are unsure about or what your accountant has questioned. I will help you determine whether you need a Health Check, a focused cleanup or ongoing bookkeeping.
Use this short form to prepare an organized inquiry. Your email app will open with the message ready for your review.